Track Your Package

Customer unboxing the Novora IPL device at home

Track your order

Once your Novora order ships, you'll get an email with a tracking link and your order number. Click the link any time to see real-time updates.

Haven't got a tracking email yet?

Orders placed before 2pm ET ship the same business day; after that, the next business day. Your tracking email arrives the moment the parcel leaves our US warehouse. Check your spam folder first, then contact us if it's been more than one business day.

Delivery window

US orders arrive in 5 to 9 business days after shipping, free and fully tracked.

What's in the box — Novora device, safety glasses, USB cable, guide and pouch

Need help?

Email bouchmelamine404@gmail.com with your order number and we'll pull up your parcel's status right away.